Support

XOOM is quite easy to set up, but we can always help. If you need assistance with setting up, operating the XOOM stack, or developing microservices and cloud apps using the XOOM platform, we offer the following:

"An excellent platform which takes care of infrastructure/boiler plate code etc. which would require a significant investment."
Shamresh
XOOM User

Support Pricing

Starter

For beginners & solo developers
Free Ongoing
  • Community Discord
  • Best-Effort Response
  • No SLA

Developer

Developer Support
$ 195 /Developer Per Month
  • Community Discord
  • Forum Support*
  • 6-Hour Response*
Value

Production

Small-Medium Production Deployment
$ 4,995 Per Year
  • Community Discord
  • Forum Support*
  • Email Support*
  • 6-Hour Response*
  • 1 Monthly Session*
Popular

Enterprise

Large-scale Production Deployment
$ 8,995 Per Year
  • Community Discord
  • Forum Support*
  • Email Support*
  • 3-Hour Response*
  • 2 Monthly Sessions*
  • Priority Code Patches

Flexible

For large teams that need flexibility & customized support experience

You have more than five developers, require more support hours (including unlimited), and need training, consulting, and project development. Contact us. You are in our Premier Tier, and we’ve got your needs covered!
"I think the XOOM Designer is an extremely powerful tool to model and get applications running quickly!"
Felix
XOOM User
"There is so much beauty in the XOOM code and the patterns."
Jeroen
XOOM User

*Commitments
Cores and memory are per server node • Developer support is monthly, non-accumulating, 75 minutes per developer, forum and email combined, in 15-minute increments • SLA response times are currently subject to US and EU time zones • Monthly sessions are non-accumulating, 15-minute, virtual, with top-tier XOOM architects/developers • Plans and prices subject to change without notice

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