Support
Even though XOOM is quite easy to set up, if developers and enterprises still need extra assistance with setting up, operating their XOOM stack, as well as developing microservices and cloud apps using the XOOM platform, we offer the following
- Slack
- Customized response time
- And more
"An excellent platform which takes care of infrastructure/boiler plate code etc. which would require a significant investment."
Shamresh
XOOM User
Support Pricing
Developer
For beginners & solo developers
Free
Ongoing
-
Community Slack
-
Best-Effort Response
-
No SLA
Starter
Developer Support
$
149
/Developer Per Month
-
Community Slack
-
Forum Support*
-
6-Hour Response*
Value
Production
Small-Medium Production Deployment
$
1 995
Per Year
-
Community Slack
-
Forum Support*
-
Email Support*
-
4-Hour Response*
-
1 Monthly Session*
Popular
Enterprise
Large-scale Production Deployment
$
4 995
Per Year
-
Community Slack
-
Forum Support*
-
Email Support*
-
2-Hour Response*
-
2 Monthly Sessions*
-
Priority Code Patches
Flexible
For large teams that need flexibility & customized support experience
You have more than five developers, require more support hours (including unlimited), and need training, consulting, and project development. Contact us. You are in our Premier Tier, and we’ve got your needs covered!
"I think the XOOM Designer is an extremely powerful tool to model and get applications running quickly!"
Felix
XOOM User
"There is so much beauty in the XOOM code and the patterns."
Jeroen
XOOM User
*Commitments
Cores and memory are per server node • Developer support is monthly, non-accumulating, 75 minutes per developer, forum and email combined, in 15-minute increments • SLA response times are currently subject to US and EU time zones • Monthly sessions are non-accumulating, 15-minute, virtual, with top-tier XOOM architects/developers • Plans and prices subject to change without notice